Last updated: October 16, 2026
LoaderLog Pro is sold and fulfilled by Paddle.com Market Ltd, our merchant of record. Refunds are governed by Paddle's Refund Policy.
Pro is a one-time payment per production, with no subscription and nothing to cancel. It is non-refundable except where a refund is required by the law of your country, or where Paddle chooses to issue one at its discretion.
If you are in the EU, EEA, Switzerland, the UK, or another region with a statutory right of withdrawal, that right applies. Paddle administers it as the seller of record.
Nothing here limits your rights where the Service is faulty, not as described, or not fit for purpose.
Refunds are handled by Paddle, not by LoaderLog. Request one at paddle.net using the email address you purchased with, or email hello@loaderlog.app and we will raise it with Paddle on your behalf.
Refunding Pro returns the production to Free: its admins can no longer invite anyone, and invite links that have not been used stop working. Your inventory records are not deleted.
Questions about this policy: hello@loaderlog.app